GoCloud hosted desktops help hospitality businesses run smoothly by taking the stress out of using IT.
Whether you run an independent B&B, a caravan holiday park or a chain of luxury hotels, you have a lot of people checking in and out on a daily basis, not to mention a wide-ranging workforce and various other activity taking place.
All of this comes with crucial data, such as guest information, restaurant bookings, weekly orders and ongoing promotions.
All it takes is for your computer system to become sluggish and inaccurate for problems to occur, which could have the knock-on effect of lost bookings, dissatisfied customers and negative reviews.
With the installation of our hosted desktop system, all of
these problems are eradicated overnight.
A hosted desktop delivers your usual desktop experience, except that it’s hosted in our secure UK data centres rather than inside your own hardware that has a limited capacity.
The result is fast and efficient performance around the clock,
with each user’s password protected desktop being available on
any device with an internet connection.
From the smallest guest lodge to hotel brands that are household names, it can be surprising how much hosted desktops can save a company from the very start.
Aside from increased productivity through greater control over how you work and the ability to access files from anywhere, hosted desktops also require less electricity than traditional hardware.
This is especially the case if you currently have a server room on the premises, plus you can replace old computers with thin clients that are highly energy efficient.
You can also save money on maintenance, repairs and upgrades, as GoCloud delivers it all for you as part of the price.
Whilst this is excellent for your cash flow and profit margins,
you’ll also be running a greener hospitality business that’s
doing its bit for the environment.
As well as never needing an IT technician on-site thanks to any issues being immediately fixed by our dedicated experts, hosted desktops come with fantastic security features that are ideally suited to the hospitality industry.
Through a combination of 256-bit encryption, powerful antivirus
software, two-factor authentication, ISO 27001 certification and
an isolated Citrix/Windows environment, you can rest assured
that your systems will never be compromised by malware or
hackers, all while helping you to remain GDPR compliant through
centralised data.
No matter how many user accounts you require, with all of their individual files, folders and settings, not to mention emails, software and apps, GoCloud’s hosted desktops are the perfect solution.
As well as storing all of your data, we also make sure to back it up regularly so that you never lose it.
If you’ve ever had a member of staff accidentally delete a file
or lost data due to hardware problems, this will instantly
become a thing of the past and one less thing for you to worry
about.
Hotels and accommodation sites of all shapes and sizes are using technology to improve the way their guests engage with services.
The dependability and effectiveness of hosted desktops enables you to offer features such as online check in and check out, wakeup call scheduling, online restaurant bookings and digital tour guides in each room.
Put simply, you have the computing power to deliver anything that you think will enrich the visitor experience and make your establishment a firm favourite with guests from around the world.
Book a demo with one of our cloud experts and see how easily you can move your IT to the cloud.
"Using the GoCloud technology is just like sitting in the office anyway, so there's never any loss of work time."
"There were no upfront capital costs, we could save on energy bills, and we could pay for their service monthly."
"The service is incredibly reliable and since working with them we have had a smooth, fast and stable platform."
Find answers to more popular questions by visiting our FAQs.
You are able to download your data whenever you want. Depending on how much data you have, you can copy the data via a mapped drive, download via FTP, or we can send you USB hard drives.
A hosted desktop is a Windows desktop containing your applications, which you use to access your files and data from. Files can be stored on a hosted file server, data can be on a database server such as SQL Server. Our hosted desktop service comes with the desktops, file server and a firewall, all dedicated to you and not shared with other customers.
No. Customers can use any PC, Mac or Linux machine to connect to their hosted desktop. One of the initial cost-savings is the ability to continue to use existing PCs. As the processing power, memory, and storage are provided by our servers, customers are even able to use older PCs that would be unable to run a new Operating System themselves, thereby extending their working lives and ROI. Alternatively, you may decide to supply thin clients, to further enhance the benefits of moving to a hosted desktop environment. Thin clients are physically smaller PCs; they cost less than a normal PC (aka a "fat client"), and use a lot less energy. Of course, as a hybrid measure they may opt to simply replace existing computers with thin clients as they begin to fail. Hosted desktops will also work on laptops, tablet devices such as the iPad and smartphones such as the iPhone.
Firstly, we recommend using a backup internet service if required, such as ADSL or a dongle if mobile. Secondly, if you lose your connection to your hosted desktop, when you regain your connection, your desktop is exactly as you left it, with all applications and data intact.